At Posstack.com, we respect the privacy rights of our Customers and are committed to protecting the confidentiality of your personal information. This Privacy Policy describes the collection, use, storage, and disclosure of the personal information of the users (“User(s)” or “you”) of our website https://posstack.com (“Site”), products, and services, including our applications available on the Shopify platform https://apps.shopify.com/partners/posstack (“Apps”).

This policy may change from time to time without notice, and such modifications shall be effective immediately, so we encourage you to review this Privacy Policy periodically for any changes.

Personal Information Collection

We may ask you to provide us with certain personal information when you visit our Site, download and subscribe to our Apps, or order or request information about our Apps or services. The personal information includes your name, physical and electronic mail ("email") addresses, phone number, domain name, and payment details.

Posstack will collect personal information from Users only if you give us your consent.

By using our Site or any products or services, including our Apps available on the Shopify platform, you are consenting to Posstack's collection, use, storage, and disclosure of your personal information as described in this Privacy Policy.

General Information Collection

When you visit our Site, Posstack automatically collects certain information about your device and your interaction with the Site, including your internet protocol (IP) address and cookie information.

You can set your browser to refuse all or some browser cookies. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org. Please however note that some parts of our Site may no longer be fully accessible or not function properly if you remove or block cookies.

From time to time, we also employ 3rd parties to provide various services to our site users, such as Mailchimp, Sendgrid, Intercom for communicating with our users. These services do store our users’ details on their system. Anonymized data is collected by analytics services such as google analytics.

Purpose of collecting information

To enable site access and services. To offer our Apps for sales and to process all related payments. To access to the download area, support channels, and services. To keep you up to date on new products, services, and offers. To fulfill our legal obligations, compliance, regulatory, audit, and tax compliance as required by law. Analytics purposes such as monitoring traffic; and to optimize our content for better user experience.

Disclosure

We DO NOT SELL, RENT, TRADE, OR DISCLOSE YOUR PERSONAL INFORMATION to any third parties. Posstack may however disclose your Personal information under legal obligations to the legal, tax authorities within the preview of the law to assist with legal claims, identity theft protections, frauds; or for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services as described in this Privacy Policy.

Security of Your Information

All information gathered on the Site is stored and maintained in a secure environment. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we make reasonable efforts to protect your personal information, we cannot warrant the security of any personal information you transmit to us or from our on-line services, and you do so at your own risk.

Posstack maintains appropriate security measures, procedures, and practices to ensure that your Personal information is stored with restricted access, and our servers are kept in a secure, locked environment that limits access to authorized personnel only. All transmissions of personally identifiable customer data are encrypted.

All Posstack employees, and all external service providers who may process and/or store customer data, are briefed about the company's privacy and security policies on a regular basis. Any service providers with whom Posstack contracts and who receive, store, or process personally identifiable customer data, have committed to abide by the provisions of this privacy policy.

Access to and deletion of your personal information

If you want to update your personal information or if you want to stop using our Apps, you may amend, update, or remove your information by making the change within your personal profile on the Apps, or you can contact us through support@posstack.com.

Please note that we will retain general and anonymous data related to the terminated account to ensure the consistency of our databases and to allow retrieving historical data about services provided.

Data retention

Posstack does not retain data longer than is necessary for the fulfillment of the purposes for which it was collected and listed above or as required by applicable laws or regulations.

Contact us:

For more information about your personal information or Posstack privacy practices, please get in touch with us using the details provided below:

Posstack
CEN X SPACE
3rd Floor, Sky Central Building
176 Dinh Cong, Hoang Mai, Ha Noi

Email: support@posstack.com